Farmers Insurance Group
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Olathe,
KS
This job entails reviewing and re-inspecting estimates written by our direct repair facilities. It will involve negotiating with the shops on charges, ordering any changes in the estimates, setting up re-inspections, and issuing final approval for charges on the repairs.
Position Requirements
Conducts office investigation on assigned cases, confirms coverage, determines liability, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Reviews documentation on damaged property and vehicles, and determines claims related damage. Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. Refers potential salvage vehicles, personal property, and miscellaneous salvage items to the Salvage COE. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Telephone and electronic communications are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.
Preferred Skills and Abilities
Good analytical skills, attention to detail, and ability to multi task in a fast paced working environment.
Physical Actions
Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)
Physical Environment
Required job duties are normally performed in a climate-controlled office environment.
Education Requirements
Four year college degree or two years as a Senior Customer Service Associate, and completion of INS 21, 22, and AIC 33.
Experience Requirements
Preferred candidates will have a minimum of 1-3 years experience dealing with the public in direct contact, office, or call center environment.
Special Skills Requirements
Communication Personal Computer Literate Bondable Note: May work non-traditional schedule.
Olathe, KS
Olathe, Kansas
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