Farmers Insurance Group
-
Olathe,
KS
We are growing fast! Now is your chance to find out why Farmers is where you belong!
At Farmers, our vision of providing world-class personal insurance and financial solutions is a reality through the on-going dedication and commitment of our employees. Our desire to excel is reflected in our tireless efforts to evaluate and incorporate new technologies and services.
We are looking for goal-oriented, motivated, ambitious people who like a challenge. If you are looking for a company that focuses on promoting within, gives back to the community, and likes to have fun at work, then Farmers is the company for you!
We have the following opportunities available:
Customer Service Associates
Starting Salary is $27,500
Farmers offers an impressive compensation and benefits package including: medical, dental, vision, health and wellness programs, 401K plan, tuition assistance (100% of book expenses), career advancement opportunities, paid training programs, paid holidays, and paid time off. We also offer an on-site Farmers Credit Union to all employees.
Position Requirements
Responsible for timely and accurate completion of customer inquiries. Obtains loss reports from agents, insureds, and claimants and enters into the Customer Restoration Network. Makes assignments under the direction of the Care Center management. Achieve and maintain telephone service level goals. Responds to telephone and written inquiries regarding status of claims assigned. Makes initial contact with insureds and claimants to verify claims information and advise them of the claims process. May arrange drive-in and field appointments. Handles minor, undisputed claims on instruction from supervisor. Authorizes rental cars when liability and coverage are not questioned. Within payment authority, may authorize supplements. Promote benefits of cross selling, value-added service and increased coverages. Ensure that all customer communication/contact is clearly documented. Performs other duties as assigned.
Preferred Skills and Abilities
Physical Actions
Bending, Pulling, Sorting, Carrying up to 20 lbs, Pushing, Speaking (English), Climbing, Reaching, Standing, Key entering, Reading (English), Walking, Kneeling, Seeing, Writing (English)
Physical Environment
Required job duties are normally performed in a climate-controlled office environment.
Education Requirements
High school diploma or equivalent.
Experience Requirements
Stable work history and previous Customer Service experience is required.
Special Skills Requirements
Communication Skills, Personal Computer, Literate, Bondable. Note: May work non-traditional schedule including evenings and weekends.
Olathe, KS
Olathe, Kansas
|
|
|
